SERVICES

Health Gateways brings a proprietary, time-tested, balanced scorecard approach to primary care, and urgent care clinic management. Our hands-on approach, systematic processes, world-class training, individual clinic support and resources allow us to achieve best-in-class results. Our strategic analytics, labor and expense processes provide us with the ability to exceed owner expectations in revenues and profitability.

Sales and marketing excellence, along with a focus in market share growth and patient acquisition model, is the key to our success. Each of our managed clinics utilizes quarterly sales and marketing action plan for accountability. As a result, our clinics consistently achieve strong revenue per encounter, share growth by focusing on specific segments that pertain to each clinic. Utilizing advanced techniques.

Monitoring, Health Gateways continues to stay in front of the competition and optimizes the strongest yield in all patient engagement channels.

When it comes to preventive and predictive maintenance, the additional challenge is keeping things working. And in a hospital environment, where functional failure can mean injury or even death, anything less than full diligence and compliance is not an option. Facility management is a perpetual discipline required to maintain a clean and healthy environment. It is important for medical facilities to ensure service requests are responded to quickly and efficiently and preventive maintenance schedules are set up to maintain operations without interruption. We can help your medical facility extend asset life, track maintenance costs, prevent and predict equipment failures, improve labour productivity, reduce costly downtimes, minimize investments in inventory, lower the total cost of maintenance, and improve team efficiencies.

Our centralized revenue management approach ensures that we maximize revenues across all channels and have the right strategies in place to increase market share and drive maximum profitability without compromising quality. In addition, our revenue management teams are proactive and innovative as it relates to dynamic pricing, long-range forecasting, segments analysis, demand generation, third-party-payer billing and reimbursement, regulatory compliance and proprietary optimization resources. This combination allows us to optimize market share across independent, full-service primary and urgent care, specialty care and other service delivery models and outlets.

Our centralized, in-house finance team approach ensures transparency with strong internal controls, along with state-of-the-art accounting platform systems. Health Gateways’ integrated network allows us to consolidate financial data and ensure all clinics under our management system are operating cost- effectively with the highest profitability. Our systematic approach and real-time financial data allow us to improve cash flow and key metrics for our ownership groups. We utilize daily communication with our clinic owner / operators and support team members to ensure that cash flow balances, daily deposits, revenue flow and invoices are approved by the managed services corporate staff. To ensure the most seamless processes, our finance team works closely with owners daily, weekly and monthly as it relates to all financial matters.

Health Gateways’ human resources team plays an integral role in business strategy development, implementation and response time. We understand how proper staffing and organizational structure relates to implementing effective goal achieving strategies with our clinics under management, as well as with future partnerships and acquisitions.

Our human resources strategy is aligned and integrated with our business strategy. We support this with the use of information technology, capacity development and continuous skills training at every level, and thoughtful consideration and efforts in organizational design, organizational development, change management, team development and metrics.

We are proud of our ability to provide great service 365 days a year! We treat staff and clinic-owners associates with respect – we give our full attention to their needs and deliver on promises made.

For all our clinics under management, we use a strategic approach as it relates to clinical management costs, CPER (cost per exam room), productivity and overall patient and guest satisfaction. Our proprietary procurement program provides opportunities to leverage spending and reduce CPER across all clinics under management. To do this, we have appointed a clinical management team of experienced physicians, nurses and health care business administrators.

WWe are truly recognized for our integrity, dependability, loyalty, teamwork and strong leadership. Our values are a direct result of our unique culture and people-centric approach to business. We’ve created an inspirational environment in which people thrive and innovate. Our business associates are passionate about delivering meticulous service to patients, guests and other internal and external stakeholders.